Terms & Conditions:

The Client is engaging the services of Jane Gray Wedding Pianist accepts the booking, subject to these Terms & Conditions.

Payment

Jane Gray Wedding Pianist’s fee: The amount of money required for the provision of services as detailed in the invoice.
• £100 non-refundable deposit is required at the time of booking.
• Remaining fee is payable no later than 6 weeks before the wedding day.
• If booking is less than 6 weeks before your wedding day the full amount is due at the time of booking.

Song requests

As most of my playlists are bespoke to you and your day, any specifically requested songs and timings must be submitted 6 weeks prior to the wedding day.

Up to 3 songs can be directly personal to your day (unless discussed prior) additional charges may apply if you require more. My playlists will be tailored to your taste and any songs you like and dislike will also be discussed prior to the day.

Cancellation

i) In the unlikely event that you wish to cancel Jane Gray Wedding Pianist services, you must give us at least 12 weeks’ notice prior to your event date. You will lose your £50 non-refundable deposit plus all monies paid. If cancellation is under 12 weeks all money paid will be non-refundable.

ii) Jane Gray Wedding Pianist reserves the right to terminate this agreement in exceptional circumstances (including but not limited to ill health or bereavement), and will not be liable for any failure to perform the Services, in this circumstance all money paid will be refunded including £50 deposit.

iii) In a situation where your wedding day gets postponed, rescheduled or the wedding venue is forced to close for unforeseen circumstances (including but not limited to the COVID-19 Pandemic 2020) Jane Gray Wedding Pianist will work with you to ensure a rearranged wedding day goes ahead as planned. All monies paid will be transferred over to your new date at no extra cost. If we cannot come to an agreed new date or Jane Gray Wedding Pianist has an existing wedding already booked in on the new date, all monies minus the £50 non-refundable deposit will be returned if booking has been paid in full.

Promotions

January Offer 10% off all new quotes between 1st January 2024 and 1st February 2024 - Quote JAN10. Promo code can only be used once and not in conjunction with any other promotions. Jane Gray Wedding Pianist to withdraw the Promotion from a participant at any time without notice.

Privacy statement

I receive, collect and store information you enter on the Contact Page of my website.  The personal information I collect when you submit an enquiry are a name, email, subject and other general information you provide, typically a date and venue. Information submitted is used solely for the purpose of responding to your enquiry and providing a tailored quotation. The details are stored on one secure device. I will only contact you via the email or contact number you provide. If at any point you would like to access, amend or remove any personal information collected through the website contact form, please contact me at janegraymusic@gmail.com.